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Virtual Assistant Application

At Financial Freedom Insurance, we help people one caring interaction at a time - that includes you! Join us as a Virtual Assistant Representative in support of a growing insurance company.

In this role, you'll assist customers by answering insurance-related questions and resolving issues. If you have a passion for connecting with people and enjoy solving problems, this is the job for you!

Best of all, you can interview, train and work from home! We'll set you up for success as you take part in our fully paid training program.

To apply, you'll need:

High speed, wired internet

Ethernet Cord

Home Computer with Windows or Mac installed to test internet speed (during the interview process). 

Work with us and you'll enjoy:
 

  • Part-Time or Full-Time Schedule (30-40 hours per week)

 

  • Compensation based on experience​​

 

  • Paid Time Off


Required qualifications, skills, and experience.

Apply with us, if you possess:
 

  • Multitasking skills (the ability to speak on the phone while using a computer)

 

  • Logic and problem-solving skill

 

  • Excellent communication skills, both written & verbal

 

  • Customer service experience preferred, but not required

 

  • Experience in the financial services, healthcare, or technology industries preferred, but not required.​

  • Provide customer service as the first point of contact

  • Proven experience as a Virtual Assistant or relevant role

  • Familiarity with current technologies, like desktop sharing, cloud services, and VoIP

  • Experience with word-processing software and spreadsheets (e.g. MS Office)

  • Knowledge of online calendars and scheduling

  • Excellent phone, email, and instant messaging communication skills

  • Excellent time management skills

  • Solid organizational skills


Location: Remote

Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with Financial Freedom Insurance!

You must be at least 18 years old to apply.

*Shift times are increased during the open enrollment peak season to cover increased workload.

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